Technical Questions

Question: 

I have new classroom iPads. How do I install KinderTEK on those iPads?

Answer: 

Installing the KinderTEK app is most often done by the tech team in the district or school. If they manage your devices, you will need to contact you school's tech person.

If you have the ability to install devices on your classroom iPads, the app can be found in the app store by searching KinderTEK. You will see both the Basic (standalone) version and the Pro (WiFi required) versions.

Go to https://kindertek.com/get-ktek to see a comparison of the versions available.

Question: 

Do the iPads need any special connection?

Answer: 

NO, the iPads connect to the WiFi as any other device will.

Question: 

How can I tell how much space is available on my iPad?

Answer: 

Go to Settings >General > Storage and iCloud Usage

Here you can see how much storage has been used and what’s available.

Question: 

How much space is required/recommended to run KinderTEK?

Answer: 

KinderTEK requires 500 MB of free space for the app to run on the iPad

Question: 

How can I get the KinderTEK app?

Answer: 

Download KinderTEK Basic from the app store or access KinderTEK Pro by becoming a research participant!

Learn more about KTEK Basic vs. KTEK Pro.

Question: 

My school/district MDM blocking access/MDM change, what do I do?

Answer: 

Every schools MDM (Mobile Device Management) system is set up differently. In some cases, the server will need to be white listed.